When your place an order with us you will receive both an initial order confirmation email and/or an SMS.

Once your items have been dispatched, you will either receive a further email/SMS with tracking information for your order – if you ordered multiple items these may be dispatched separately and you will receive tracking information in separate emails/SMS.

Alternatively, for some furniture items you will be contacted directly by email and/or phone by our delivery partners who will provide further delivery information directly to you.

If you have ordered multiple items of different types, they may be dispatched via different delivery partners at different times. This is all to help with delivery times and to cut out unnecessary packaging and mileage.

If this is the case, you will receive different delivery information to help you track the different items in your order.

For smaller items, you will be left a calling card by our delivery partners. This will contain the necessary details for you to contact them to arrange re-delivery. Please arrange re-delivery as soon as possible and always within 7 days to avoid your order being returned, after which additional delivery charges will apply.

For larger furniture items, where a specific delivery service and day/time has been arranged, delivery will need to re-arranged for which there may be an additional fee. Please contact us if you need assistance.

Please check our Delivery & Packaging page which contains all the details about how we package products.

Please check our Delivery & Packaging page which contains all the details about assembly.

If you need to add specific delivery instructions to your order, please add these during checkout in the delivery notes section.

If you have a new property which isn’t yet recognised by GPS devices, to help ensure a smooth delivery experience, please include specific instructions such as directions and be sure to include a contact number.

Once an order has been placed, if it has been dispatched we will be unable to cancel or amend your order. Please contact us as soon as possible if you wish to cancel or amend your order and we will advise of an order’s delivery status.

Orders that have been dispatched can be returned within 14 days for a refund or exchange, once delivered.

We strongly believe there is too much single use plastic polluting our world and know there are many people who believe this too. We want to help make a stand against it!

At Curve Slash, we want to do our bit and help people do their bit to help reduce plastic pollution through some great design led, affordable plastic free and reusable homewares. The more people that make small changes, the greater the movement will be.

These products, including bamboo, stainless steel and glass products, are all sourced from suppliers that place a real emphasis on ethical and sustainable supply chains/manufacture. The vast majority are completely plastic free, whilst a small number of products use small amounts of BPA free plastic such as in the lids of some of our reusable, stainless steel drinking bottles – given they’re far from single use and the bottles will massively reduce the use of single use plastic water bottles, we think it’s a worthwhile compromise.

A small selection of our homewares also use high quality, food grade silicone as seals or grips. It’s very durable and long lasting, so again far from single use. You can read more in our other handy FAQ in this section.

Our homewares are all packaged using environmentally friendly materials such as re-cycled or re-used cardboard and non-plastic tape.

As with many things in the plastic free and environmentally friendly space, there is some debate around the use of silicone as an alterative to plastic. Some say it’s completely safe and recyclable, whilst others urge more caution.

We’re taking the middle ground and consider, high quality food grade silicone a good alternative to plastic when used as seals (such as in some of our stainless steel lunch boxes), lids or grips (such as on our glass coffee/tea cups).

It’s really durable and more sea-friendly than standard plastics (it won’t degrade into micro fragments). It also stands up better against heat and cold. It’s also BPA free, odourless, stain-resistant and hypoallergenic.

That said, we would steer away from using cookware and baby utensils made of silicone especially when subjected to high temperatures or used as storage over longer periods. Some studies show it can become unstable and leach in certain conditions, albeit it’s still much safer than plastics.

In terms of recycling, silicone can be recycled but it’s not so easy and does need to be handled by specialist recycling facilities. However, this is balanced by its durability – it has a very long life span and so it shouldn’t need to go anywhere near a recycling or waste facility for many, many years.

Here’s some more reading if you’d like to dig further:

https://lifewithoutplastic.com/silicone/

Currently, our primary environmental focus is on our plastic free and reusable homewares range which are ethically and sustainably manufactured and have the best chance of reducing plastic pollution most quickly – and so will have the biggest impact.

But we’re also doing what we can, wherever we can with our other product ranges and we’re always looking to do more. All of our home furnishings are ethically and sustainably manufactured using re-cycled materials together with using environmentally friendly packaging and we’re always looking for more great design-led home furnishings like this.

We also have a great range of hand-made to order reclaimed and rustic pine wood tables and benches.

Our other furniture products are all long term purchases and they’re shipped directly from our suppliers to cut out unnecessary mileage and re-packaging. We’re also working with our suppliers and manufacturers to improve their supply chains and packaging whilst also continuing to supply affordable, stand out, contemporary design led products we know customers will love.